Returns & Exchanges?
Yes! We accept exchanges and returns within 30 days for orders within the U.S. We do not accept international returns or exchanges. Shoes should be unworn and unwashed. You can see full details and start the exchange or return process by going to our Returns & Exchanges Page.
What if I'm a half size?
We suggest sizing down. But no worries, you can exchange for free to make sure you get the right size.
When will I get my order?
There are two shipping options. Our standard option shipping times typically takes 3 to 5 days while our expedited takes 2. International orders typically can take up to 2 weeks to arrive. All orders usually ship out of our warehouse within 48hrs of purchase.
Can I use my own laces?
Yes, the laces are removable and you can use regular laces with your OAKAs.
Can I use a different insert?
Yes, our insert is removable and can be replaced with a different one of your choice.
International Import Taxes & Duties
Please check your local import taxes and duties before ordering. We are unable to cover the cost beyond the regular shipping price.